Discussions tagged with 'Call Centre' Himanshu How to set up call centre in Salesforce using "Open CTI"? PRANAV replied 7 years, 11 months ago · 3 Members · 2 Posts Salesforce® Discussions Himanshu What are the PVX, ACD and IVR in call center set up? Piyush replied 9 years, 7 months ago · 2 Members · 1 Post Salesforce® Discussions Himanshu What sre CTI functionalities and capabilities? Utsav replied 9 years, 7 months ago · 2 Members · 1 Post Salesforce® Discussions Himanshu What are the common challenges in setting up call centre in Salesforce?? Surbhi replied 9 years, 7 months ago · 2 Members · 1 Post Salesforce® Discussions Himanshu What is Telesales in Salesforce call centre? Utsav replied 9 years, 7 months ago · 2 Members · 1 Post Salesforce® Discussions Naman What are call center channels? Gourav replied 9 years, 8 months ago · 2 Members · 1 Post Salesforce® Discussions Viewing 1 - 6 of 6 discussions
