-
What is Telesales in Salesforce call centre?
What is Telesales in Salesforce call centre?
-
1 Reply
-
Hi
Telesales is simply making a direct call to our prospect from salesforce system using Computer Telephony Integration.
Thanks
Log In to reply.
Popular Salesforce Blogs
Exception Handling in Salesforce
Exception: "An exception is an event, which occurs during the execution of a program, that disrupts the normal flow of the program's instructions." Don’t forget…
Salesforce Marketing Cloud Connect: View Full Resolution Emails in Sales or Service Cloud
Marketing Cloud Connect allows users to view a thumbnail of emails sent from Marketing Cloud in Sales and Services Cloud as part of its default setup, but…
What is Salesforce CPQ and How Does Salesforce Work?
The sales representatives have a variety of tasks at hand and better management of these tasks results in more productivity. These tasks primarily include preparing…
Popular Salesforce Videos
Configuration Attribute In Salesforce CPQ | Salesforce Development Tutorial | Learn Salesforce Series by Algoworks
Configuration attributes can be used in setting up the value of multiple shared product option fields simultaneously in Salesforce CPQ. In this Salesforce tutorial, you…
Salesforce Consumer Goods Cloud Demo
Salesforce Consumer Goods Cloud is an intelligent, seamless B2B CRM solution specifically designed for the consumer goods industry. Watch this video to learn more.
Multi-factor Authentication in Salesforce | Setup of MFA
Multi-factor Authentication in Salesforce: Salesforce offers simple, innovative MFA solutions that provide a balance between strong security and user convenience. Because your business requirements and…
