• Salesforce® Discussions

  What is Telesales in Salesforce call centre?

  Posted by Himanshu on April 30, 2016 at 5:29 PM

  What is Telesales in Salesforce call centre?

  Utsav replied 9 years, 11 months ago 2 Members · 1 Reply

  • Call Centre
  • Telesales
• 1 Reply

• 

  Utsav

  Member

  June 1, 2016 at 1:46 PM

  Hi

  Telesales is simply making a direct call to our prospect from salesforce system using Computer Telephony Integration.

  Thanks