Shakti Sharma
IndividualPopular Salesforce Blogs
Zendesk Alternatives: How to Choose the Right Customer Support Platform in 2026
Choosing a customer support platform in 2026 is no longer simply about finding the best ticketing system. Businesses now need to consider AI, omnichannel communication,…
How Can Nonprofits Protect Their Data? | Salesforce Nonprofit Cloud
Security breaches that are both likely to arise and have the potential to cause significant harm are classified as prime importance. Many nonprofit organizations collect…
Salesforce Interview Question – Part 2
1. What is an interface in apex? Ans. An interface is like an Apex class in which none of the methods has been implemented. It only…
Popular Salesforce Videos
Salesforce Security and Sharing Model Demystified
The Salesforce Sharing and Security Model has undergone numerous enhancements and offers many features to help you configure it to meet the privacy requirements your…
Export Data from Salesforce using Data Loader - Step by Step Process
In this video learn how to Export Data from Salesforce to CSV using Data Loader. You can install Data Loader on Windows or Mac. And…
Add In-App Guidance to Salesforce Lightning Experience
In Lightning Experience, add prompts that appear on-screen to users working in an app. Use prompts to onboard and train users, highlight configuration changes and…
Popular Salesforce Infographics
How Salesforce Outsourcing Can Help Your Business Grow
We all know how beneficial is Salesforce for any business but people still wonder if it is beneficial to go for Salesforce Outsourcing services. This…
The Salesforce Lightning Platform for Employee Engagement: Key Findings
Salesforce provides a system of engagement across the entire employee lifecycle that enables organizations to connect multiple back-end systems of record with one system of…
Success With Salesforce For Full Cycle Reps
Not only are you out prospecting for new leads like and SDR, you have to turn around and work those deals to close like an…