sarfaraz khan
Member
Popular Salesforce Blogs
Improving Customer Experience With an Integrated System
The Challenges The client was using two separate systems – Salesforce for customer support services and JIRA Software Cloud to track and release development operations.…
What to Expect from Dreamforce 2024: Salesforce AI and Future Technologies
Dreamforce 2024 is rapidly approaching, and excitement is at an all-time high. Dreamforce, held in San Francisco, USA, is the main gathering place for tech…
Unleashing Collective Intelligence: How Salesforce Communities Empower Ideas Management
Organizations are realizing the immense value of collective intelligence in driving innovation and staying ahead of the competition. Collective intelligence refers to the collective knowledge,…
Popular Salesforce Videos
Set Access for Lightning Knowledge ‐ Set Up Salesforce Knowledge
User permissions control access to different tasks. Using permission sets or custom profiles you can grant Ada the article-related permissions she needs. Create a permission…
How to Use the Lightning Knowledge Migration Tool | Salesforce Tutorial
Use the Lightning Knowledge Migration Tool to move your Classic knowledge base into Lightning Knowledge. The Lightning Knowledge Migration Tool works differently depending on whether…
Salesforce JavaScript Developer 1 Certification Series
Hi Everyone, SFDC Panther has started the Salesforce JavaScript Certification series and this is the first session. What you will learn: Variables Data Types Operators…
Popular Salesforce Infographics
What is a CRM System?
Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. The goal is simple: Improve…
Top Essential Features of the Salesforce Service Cloud to Improve Customer Service
The Salesforce Service Cloud is a powerful platform that can help businesses of all sizes improve their customer service. It offers a wide range of…
The Salesforce Lightning Platform for Employee Engagement: Key Findings
Salesforce provides a system of engagement across the entire employee lifecycle that enables organizations to connect multiple back-end systems of record with one system of…