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Activity › Forums › Salesforce® Discussions › Why service setup option is not present in Salesforce SandBox but in Salesforce Developer Org?

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    Why service setup option is not present in Salesforce SandBox but in Salesforce Developer Org?

    Posted by Nikita on August 9, 2019 at 7:47 AM

    When I open SandBox and click on Gare icon on the right-hand side I found 2 options first one is SetUp and the Second one is Developer Console while when I do same on Developer Org, I Found 3 options first one is SetUP,  the Second one is Service SetUp and the third one is Developer Console.

    Can anyone tell me why the Service SetupOption is not present in SandBox?

    Here are the screenshots of sandbox and Developer Org.

     

    [caption id="attachment_60722" align="alignnone" width="819"] SandBox[/caption]

     

     

    [caption id="attachment_60723" align="alignnone" width="1024"] Developer org[/caption]

    Hariom Chaudhary replied 7 years ago 2 Members · 1 Reply
  • 1 Reply

  • Hariom Chaudhary

    Member
    August 9, 2019 at 11:08 AM

    I think this is because the user is assigned as a sales user. If the user is  provides with service permission, Service option will be visible.

    There may be any other reason as well.

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