Activity › Forums › Salesforce® Discussions › Why do we use flow in Salesforce? Salesforce® Discussions Why do we use flow in Salesforce? Posted by Marziya on August 25, 2020 at 5:03 PM Why do we use flow in Salesforce? Deepak replied 5 years, 9 months ago 2 Members · 1 Reply 1 Reply Deepak Member August 26, 2020 at 5:38 AM In Salesforce, Flow is an application inside Salesforce to automate complex business processes. Simply put, they collect data and then do something with that data. Flow Builder is the declarative interface that we use to build individual flows. Log In to reply. Public All Members My Connections Only Me PublicAll MembersMy ConnectionsOnly Me Public All Members My Connections Only Me