Salesforce | Why Account Field is not populated in Email Template ? - Forcetalks

Tagged: Account Field, Accounts in Salesforce, Email Template, Email Template in Salesforce, Populating Fields, Salesforce Accounts

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Why Account Field is not populated in Email Template ?

Posted by Parv Shekhar Singh on May 31, 2018 at 8:03 AM

Why Account Field is not populated in Email Template ?

shariq replied 7 years, 8 months ago 4 Members · 3 Replies
3 Replies

Aman

Member
May 31, 2018 at 8:06 AM

Hi Parv,

To populate the Account Field in email template ,Please Make VisualForce Template.

Thanks
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Parul

Member
September 17, 2018 at 11:06 AM

Hello Parv,

When using merge fields for email templates the email is restricted to the object it is being sent from. You cannot reference a parent objects fields. So, you need to create a visualforce template instead of standard template.

Hope this helps.

Thanks.
shariq

Member
September 18, 2018 at 1:55 AM

Hi,

Please make sure you are using merge field only to that object(Account).

Hope it helps.

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