Activity › Forums › Salesforce® Discussions › When should Apex be used over Workflow rules or Process Builder in Salesforce ? Salesforce® Discussions When should Apex be used over Workflow rules or Process Builder in Salesforce ? Posted by Arun on January 22, 2020 at 6:42 AM What is an Apex Email Service in Salesforce ? Anuj replied 6 years, 4 months ago 2 Members · 1 Reply 1 Reply Anuj Member January 22, 2020 at 11:02 AM Hi Arun, Workflow and Process Builder used for Before insert and Update events only but Apex Trigger is used for all events like after Update and Delete but Workflow and Process Builder will not work on delete events. Log In to reply. Public All Members My Connections Only Me PublicAll MembersMy ConnectionsOnly Me Public All Members My Connections Only Me