-
What is Knowledge base in Salesforce ?
What is Knowledge base in Salesforce ?
-
2 Replies
-
Salesforce Knowledge base is an effective knowledge management system that helps solve issues or answer questions of external customers as well as internal employees, by using articles.
- [adinserter block='9']
-
Salesforce Knowledge base is an effective knowledge management system that helps solve issues or answer questions of external customers as well as internal employees, by using articles. In the same way, public knowledge base helps the guest users to find the related articles through the community sites.
Read more at - https://help.salesforce.com/articleView?id=knowledge_whatis.htm&type=5
Log In to reply.
Popular Salesforce Blogs
Salesforce Financial Services Cloud Spring '23 Highlights
Shake off those winter blues with the new features coming in Salesforce's Spring '23 for Financial Services Cloud. Whether it's ARC enhancements, interaction summary automation,…
URL Hacking in Salesforce - Episode 2
HEY!!! Welcome back, previously in URL Hacking Episode 1, We saw what URL hacking is all about and how to get the field id’s for…
5 Exceptional Qualities of a Salesforce Consultant
Salesforce, it is a top-notch cloud computing technology which is highly acceptable by businesses around the world. The technology has opened new doors for cloud…
Popular Salesforce Videos
Access & Permissions in Salesforce | Profiles, Permission Sets, Sharing Settings
User permissions and access settings specify what users can do within an organization: Permissions determine a user's ability to edit an object record, view the…
How Is The Future Of Salesforce?
Wondering about the future of Salesforce? Join this useful group for Salesforce job & career info and get all the details you need.
Salesforce Sales Cloud Training | Sales Cloud In Salesforce | Salesforce Tutorial
This Salesforce Sales Cloud Tutorial will help you understand what is leads home page, how to create contacts, how to create products and all creating…
