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What is Article Manager in Salesforce?
What is Article Manager in Salesforce?
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3 Replies
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Article Manager that includes the permissions to create, edit, publish and assign articles. We can then create a Knowledge Base Manager profile with permission to archive and delete articles.
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User permissions control access to different tasks in Salesforce Knowledge. By default, all internal users with Read permission can read published articles. ... For example, you can create a permission set named Article Manager that includes the permissions to create, edit, publish, and assign articles.
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Article Manager that includes the permissions to create, edit, publish and assign articles.
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