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What are Workflows in Salesforce? What are Actions in a Workflow?
What are Workflows in Salesforce? What are Actions in a Workflow?
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Workflow in Salesforce is basically a container or business logic engine which automates certain actions based on particular criteria. If the criteria are met, the actions get executed. When they are not met, records will get saved but no action will get executed.
A workflow action, such as an email alert, field update, outbound message, or task, fires when the conditions of a workflow rule are met. Email Alert : Email alerts are actions that send emails, using a specified email template, to specified recipients.
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