• Salesforce® Discussions

  What are the two features of knowledge?

  Posted by Marziya on September 17, 2020 at 1:02 PM

  What are the two features of knowledge?

  Manish replied 5 years, 8 months ago 2 Members · 1 Reply
• 1 Reply

• 

  Manish

  Member

  September 17, 2020 at 1:51 PM

  • Knowledge is contextual and it can be re-used.
  • Benefits of knowledge obtained only if it is applied.
  • The values of knowledge may change over time.
  • Knowledge has to be renewed or maintained.
  • It can be difficult to transfer, capture and distribute knowledge.
  • It is developed through learning processes.