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Activity › Forums › Salesforce® Discussions › What are Queues in Salesforce?

  • MOHIT

    Member
    May 28, 2020 at 4:41 PM

    Queues are groups of users who can own records. All records in Salesforce must have an owner. An owner is a single entity, queues allow for certain objects to have groups of users own the record.

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  • Aditya

    Member
    May 28, 2020 at 6:17 PM

    Hi,
    It is the group of users which have their own record

  • Ratnesh

    Member
    May 29, 2020 at 6:24 AM

    Queues are groups of users who can own records. All records in Salesforce must have an owner. An owner is a single entity, queues allow for certain objects to have groups of users own the record.

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