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Activity › Forums › Salesforce® Discussions › What are assignment rules in Salesforce?

  • Arun

    Member
    January 27, 2020 at 5:58 AM

    Hi Udit,

    In Salesforce Assignment Rules are used to assign Leads and Cases automatically to the users based on criteria. There are two types of Assignment Rules in Salesforce –

    1.  Lead Assignment Rules.
    2. Case Assignment Rules.
    • This reply was modified 6 years, 4 months ago by  Arun.
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  • Manish

    Member
    January 27, 2020 at 6:09 AM

    Hi Udit

     

    Assignment rules are used to automate your organization’s lead generation and support processes.

    Types:

    Lead Assignment Rule

    Case Assignment Rule

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