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Trigger to assign a task to the users in the public group whenever a Case is created or updated
Can anyone please help to solve the below scenario.
I am having a Case object with two picklist fields- Reason
- Secondary reason
The above picklist fields contains many values. I am focusing on whenver a Case is created or updated with Reason value as Test_Reason & Seconday Reason value as Test_Secondary_Reason, I would be assigning the created task by fetching the two fixed users(A & B) stored in a public group(Group name: Test_PG).
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This discussion was modified 7 years, 11 months ago by
Ragavendra.
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