Activity › Forums › Salesforce® Discussions › Off-line Support Form ? Salesforce® Discussions Off-line Support Form ? Posted by Anuj on April 14, 2020 at 1:31 PM How can we create Off-line Support Form in Service Console in Salesforce? Anjali replied 6 years, 1 month ago 2 Members · 1 Reply 1 Reply Anjali Member April 14, 2020 at 1:46 PM The following Salesforce link helps in creating the offline form- https://help.salesforce.com/articleView?id=snapins_chat_customize_offline_support_form.htm&type=5 Log In to reply. Public All Members My Connections Only Me PublicAll MembersMy ConnectionsOnly Me Public All Members My Connections Only Me