Salesforce | Log a case from Sandbox? - Forcetalks

Tagged: Case, Salesforce Production, Sandbox

Salesforce® Discussions

Log a case from Sandbox?

Posted by Abhinav on April 25, 2016 at 7:34 AM

I want to log a case and I am having the sandbox credentials only. Can i log a case from the sandbox?

shariq replied 7 years, 7 months ago 4 Members · 3 Replies
3 Replies

Piyush

Member
April 26, 2016 at 6:04 AM

Hi ,

You can specify when logging the case whether the issue is in production or sandbox, but I do not think it is possible to log a case without having a production login.

Thanks.
[adinserter block='9']
Parul

Member
September 20, 2018 at 1:13 AM

Hi,

You need a paid production license to log a case. It doesn’t work with sandbox or developer licenses.

Thanks.
shariq

Member
September 20, 2018 at 7:22 PM

Hi,

You can only log a case using production org.

Hope this helps.

Log In to reply.