-
Log a case from Sandbox?
I want to log a case and I am having the sandbox credentials only. Can i log a case from the sandbox?
-
3 Replies
-
Hi ,
You can specify when logging the case whether the issue is in production or sandbox, but I do not think it is possible to log a case without having a production login.
Thanks.
-
Hi,
You need a paid production license to log a case. It doesn't work with sandbox or developer licenses.
Thanks.
-
Hi,
You can only log a case using production org.
Hope this helps.
Log In to reply.
Popular Salesforce Blogs
Invoke Apex Class From JavaScript Button in Salesforce
Introduction In this blog, we will learn how to call an apex class from a custom button or the Javascript button from the object detail…
Integrate Salesforce with Telegram using Webhook
In this article, we will discuss how to integrate Telegram with Salesforce using webhook and public site, and also facilitate the process of communication with…
Salesforce Security Model - Explained
Salesforce Security Model Salesforce Security Model Classification. Security in Salesforce is broadly classified in two sorts. They are System Level Security. Application Level Security. System…
Popular Salesforce Videos
Duplicate Management In Salesforce | Duplicate Rule and Matching Rule
Learn how to work with duplicate rules and duplicate records in Salesforce. This video will cover the following points - 1. Matching Rule (1:20) Get…
Build customer user interfaces with the UI API in Salesforce
Table of Contents : 05:26 - Lightning Platform and the advent of UI API 09:24 - Benefits of the UI API 11:22 - Demo 22:55 -…
Accenture + Salesforce: Making an Impact
Our people and communities are important connection points for support. Hear more from our Salesforce professionals. Check out this video to learn everything you need…
