How to implement round robin on users in salesforce? - Salesforce® Discussions - Forcetalks

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Salesforce® Discussions

How to implement round robin on users in salesforce?

Posted by Himanshu on April 30, 2016 at 4:58 PM

How to implement round robin on users in salesforce?

Nandini replied 5 years, 9 months ago 3 Members · 2 Replies
2 Replies

Kumar

Member
February 5, 2017 at 11:35 AM

Hi Himanshu,

You can refer to these links:

https://help.salesforce.com/articleView?id=000004000&type=1

https://developer.salesforce.com/forums/?id=906F000000094GzIAI

Or check out this app on AppExchange:

https://appexchange.salesforce.com/listingDetail?listingId=a0N3000000178fsEAA&tab=r
[adinserter block='9']
Nandini

Member
August 6, 2020 at 11:20 AM

You can follow steps as indicated in this article and set up formula type field with a value of Mod(Value({!Lead_Number__c}), #reps)+1
Link to the article: https://roundrobindistributor.com/what-is-round-robin/
Try out some Salesforce Apps for complex scenarios: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3000000DpgwTEAR

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