Popular Salesforce Blogs
Introduction of Call Center Computer Telephony Integration | Salesforce Guide
In this blog, we are going to discuss call center integration. Computer Telephony Integration with Salesforce. CTI, or Computer Telephony Integration, is the practice of…
Knowledge of Salesforce User Licenses and its Types
The following license types are available for Salesforce users Standard User Licenses Chatter User Licenses Experience Cloud User Licenses Service Cloud Portal User Licenses Sites…
Key Management in Shield Platform Encryption | Salesforce Security Guide
Shield Platform Encryption licenses Salesforce head to deal with the life cycle of their information encryption keys while shielding those keys from unapproved access. To…
Popular Salesforce Videos
Salesforce Pardot: 2020 Update
If you’re a current Salesforce user, you may be hearing a lot about Pardot these days. Perhaps you are using MailChimp, Campaign Monitor, or Constant…
Business Days in Salesforce CRM Analytics (Tableau CRM)
It's common for businesses to want to take business days into account when showing data on a dashboard in CRM Analytics (formerly Tableau CRM) to…
How to Set Up Web Chat in Salesforce Service Cloud SFDC - Learn Salesforce Series with Algoworks
In this video, you will get to know what the webchat feature in Salesforce Service Cloud is all about. Learn how to - 1. Introduction…