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How do I use entitlement templates in Salesforce?
How do I use entitlement templates in Salesforce?
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1 Reply
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Entitlement templates let you predefine terms of support that users can add to products....Add the entitlement template to a product.
- Go to the product detail page.
- Click Add Entitlement Template on the Entitlement Templates related list.
- Select the entitlement template.
- Click Insert Selected.
- Click Done.
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