How can we add a custom field on case comment in case Object record in Salesforce? - Forcetalks

Tagged: Case Comment, Case Management, Object Record, Picklist, Salesforce Objects, Salesforce Records

Salesforce® Discussions

How can we add a custom field on case comment in case Object record in Salesforce?

Posted by Rahul on January 12, 2018 at 7:07 AM

i want to add a picklist field with case comment , so please tell me how to customize the page layout of case comment in case Object record?. or is their any other way to put picklist value with case comment.
please revert to me soon.

Rahul replied 8 years, 4 months ago 2 Members · 2 Replies
2 Replies

Ajay Prakash

Member
January 12, 2018 at 7:35 AM

Hi Rahul,

You can not create a custom field on case comment object currently. This feature is still on the idea “Add Custom Field to Case Comment”. However, some alternatives could include building a custom Case Comments object.You can copy the data into standard case comment object using workflow, trigger as suggested in the idea’s comment.

Thanks.
[adinserter block='9']
Rahul

Member
January 12, 2018 at 8:10 AM

HI,

Thanks for your reply!

Can you please share any link or code to resolve this?

Thanks.

Rahul kumar

Log In to reply.