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    Activity › Forums › Salesforce® Discussions › How can I assign user's roles and profiles according to different countries in Salesforce?

    Tagged: Account Object, Account’s Billing Country, Objects, Salesforce Profiles, Salesforce Users, User

    • Salesforce® Discussions

      How can I assign user's roles and profiles according to different countries in Salesforce?

      Posted by Deepak on September 23, 2019 at 1:58 PM

      There are many users in my system and there are different regions/countries where these users operate. I want to make data accessible in such a way that users from different countries cannot see other countries data. However, in some cases users can see each others data but that too in a same country.
      Can anyone please suggest me a best approach to do this so that the data access remains the country specific.

      Prachi replied 6 years, 11 months ago 2 Members · 1 Reply
      • Account Object
      • Account’s Billing Country
      • Objects
      • Salesforce Profiles
      • Salesforce Users
      • User
    • 1 Reply
    • Prachi

      Member
      September 23, 2019 at 4:41 PM

      Hi ,

      It depends on your role hierarchy not where the user is physically based. Place all the territory users in terriroty based roles. Then use Sharing-Settings, set your Org-Wide Defaults for the required objects to Private, check for role-hierarchical sharing, and start criteria based sharing settings to open up the privacy.

      Example:
      1. Account's Billing Country = United States, Canada, Mexico assign to the "North America Role & Suboridnates"
      2. Account's Billing Country = India, Pakistan, China, etc... assign to the "Asia Role & Subordinates"
      3. Continue the logic as above

      Listing every country would be time-consuming though, so you could even already have a field for "Territory" on the Account object as well that has the defined regions (North America, South America, Asia, Oceania, Europe...) and make rules based off that.

      Thanks.

      • This reply was modified 6 years, 11 months ago by  Prachi.

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