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Activity › Forums › Salesforce® Discussions › Explain different Wait controls available in Journey Builder in Salesforce?

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    Explain different Wait controls available in Journey Builder in Salesforce?

    Posted by MOHIT on July 13, 2020 at 5:52 PM

    Explain different Wait controls available in Journey Builder in Salesforce?

    Shweta replied 6 years, 1 month ago 3 Members · 2 Replies
  • 2 Replies

  • Anuj

    Member
    July 14, 2020 at 2:56 PM

    A wait holds the customers between activities for a certain amount of time before they move to the next activity. During wait activities, Journey Builder evaluates customers to see if they have met a goal, reached criteria for a decision split, or engaged with a message. Waits can be used with other flow controls.

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  • Shweta

    Member
    July 15, 2020 at 5:41 AM

    A Wait Activity is a period of time that contacts are held between other activities. There are types of wait activity:

    1. Wait by Duration: waits for specified hours, days, etc
    2. Wait Until Date: waits until the specified end day and time
    3. Wait by Attribute: waits until the day and time stored in a date field is reached

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