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Explain different Wait controls available in Journey Builder in Salesforce?
Explain different Wait controls available in Journey Builder in Salesforce?
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2 Replies
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A wait holds the customers between activities for a certain amount of time before they move to the next activity. During wait activities, Journey Builder evaluates customers to see if they have met a goal, reached criteria for a decision split, or engaged with a message. Waits can be used with other flow controls.
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A Wait Activity is a period of time that contacts are held between other activities. There are types of wait activity:
- Wait by Duration: waits for specified hours, days, etc
- Wait Until Date: waits until the specified end day and time
- Wait by Attribute: waits until the day and time stored in a date field is reached
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