-
Change case status only though Visualforce page
I want a "Reopened" status for particular record types in my org. However, I don't want users to be able to set the status directly - this status can only be set through a particular Visualforce page.
If a case is re-opened, users would see the status as reopened but they would only be able to select normal values for status through the picklist.
How is this possible with Salesforce?
Log In to reply.
Popular Salesforce Blogs
Salesforce and Gmail Integration | The Perfect Integration Guide
Salesforce Gmail Integration Gmail is a free Web-based Mail service that provides users with gigabytes of storage for emails and information and provides the ability…
Salesforce REST API
This post will describe the Salesforce Rest API and how to get the usage from the Salesforce Rest API using a connected app. Don’t forget…
Salesforce Journey Builder: Complete Guide to Marketing Automation
Modern marketing requires more than sending promotional emails to a large contact list. Customers interact with businesses across websites, email, mobile devices, social platforms, sales…
Popular Salesforce Videos
Installation & Configuration Process of Salesforce 9Calendar
This video demonstrates the installation, configuration, and working of our latest Salesforce app 9Calendar. Watch this video till the end to understand its functionalities. Adding…
How Do All Salesforce Products Come Together
The products of Salesforce run completely in the cloud. Therefore, the companies don’t need to fret about costly maintenance and setup charges. Additionally, cloud technology…
How to Track UTMs from Pardot Through to Salesforce Campaigns
UTM parameters can be used to track the traffic from a variety of sources including email, social media, banner ads, and more. But how can…