Ranjith Kumar
Individual
Popular Salesforce Blogs
Integrating Salesforce Service Cloud Voice with Amazon Connect: A Step-by-Step Guide
Many users of Salesforce Service Cloud are likely aware of the new AI-driven feature, Service Cloud Voice. Despite the rise of digital communication tools, telephone…
MuleSoft's New AsyncAPI Support Enhances AI-Powered Customer Interactions
MuleSoft has launched an open beta for AsyncAPI support in its Anypoint Platform to facilitate the adoption of event-driven architectures (EDAs). This feature enables businesses…
All You Need to Know About the Salesforce Service Cloud
In this Blog, we will take a look at the topic of Service Cloud in Salesforce. As Customer service has a greater impact on the…
Popular Salesforce Videos
Schedule-Triggered Flow to Update Cases at the End of the Day | Schedule a Flow in Salesforce
A schedule-triggered flow starts at the specified time and frequency for a batch of records. Configure the schedule trigger in the Start element of your…
Build Your First Custom App On Salesforce
Lightning App Builder makes it super simple to quickly assemble apps using just declarative drag and drop features. This video covers how to upgrade a…
2020 Salesforce Administrator Certification Start Here
Get ready for the administrator certification exam with interactive study tools. Collaborate and study with fellow Trailblazers in the Trailblazer Community. Learn with Salesforce experts…
Popular Salesforce Infographics
How to Select A Cerified Salesforce Administrator?
Once you implement Salesforce, one of the most important ways to stay successful is to designate an incredible Salesforce Administrator. Easier said than done, right?…
AI and Salesforce Einstein Giving Customer Experience A New Direction
This Salesforce infographic will guide you with CEPTES leveraging the power of AI with new strategies and value chains.
7 Must Know Features on the New Salesforce AppExchange
The AppExchange is an online marketplace for Salesforce apps, components, and consulting services. If you're a Lightning Platform developer or consultant, the AppExchange is the…
