Business Reputation Archives

Integrating Salesforce Service Cloud Voice with Amazon Connect: A Step-by-Step Guide

Blog in Salesforce integration

Many users of Salesforce Service Cloud are likely aware of the new AI-driven feature, Service Cloud Voice. Despite the rise of digital communication tools, telephone…

AWS Integration, Business Reputation, Cloud Contact Center, Contact Flows, CRM Capabilities

Kizzy Consulting Jul 30, 2024

871 Views

Preventing Duplicate Records in Your Salesforce Org for Improved Customer Relationships

Blog in Data

Clean and accurate data is the backbone of every business. This means data quality is an important attribute of success for any organization. And, duplicate…

Automated Processes, Bad data, Business, Business Reputation, Campaigns

Grazitti Jul 14, 2022

2,372 Views

Investigating Challenges and Best Practices of Salesforce Test Automation

Blog in Salesforce, Salesforce Tools

Undoubtedly, Salesforce is the globally recognized CRM solution with 150,000+ customers. However, to check whether configurations and codes are operational and Salesforce instance is supporting…

Automated, Automation, Automation Scripts, Benefits of Salesforce, Best Practices

Opkey Oct 1, 2021

4,191 Views