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Skill Based Routing with Apex/Flows in Salesforce
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in Salesforce Apex
This video is the sequel to the omnichannel Salesforce tutorial (LINK) In this video, we will cover: 1. What is Skill-based routing 2. Why is…
Dynamic Action in Salesforce | Salesforce Tutorial
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in Salesforce Training
In this video, we are going to talk all about dynamic actions in Salesforce. 00:00 Introduction 00:57 Work with Dynamic Action 05:05 Dynamic Actions in…
Salesforce Spring 22 Release Dates and Preview!
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in Salesforce Stories
Watch this video to learn about the Salesforce Spring 22 Release Dates and Preview. Timecodes 0:00 - Intro & Overview 1:32 - Spring 22 Release…
