Katherine Rundell
Member
Popular Salesforce Blogs
Integrating Salesforce Service Cloud Voice with Amazon Connect: A Step-by-Step Guide
Many users of Salesforce Service Cloud are likely aware of the new AI-driven feature, Service Cloud Voice. Despite the rise of digital communication tools, telephone…
7 New Salesforce Marketing Cloud Features For Powerful Personalization
Personalization has become increasingly important for a brand's digital strategy over the past couple of years, as seen. 78 percent of consumers expect businesses to…
Top 10 Salesforce Features you Should Know in 2023
Since Salesforce has been assisting businesses in creating customer databases for more than 20 years, any organization looking to automate and manage its business workflow is aware…
Popular Salesforce Videos
Create a New Marker Layer in Maps | Salesforce Maps
Salesforce Maps is a location intelligence and map visualization tool that integrates with your Salesforce CRM, simplifying territory management. With Salesforce Maps you can create territories…
How to Setup Multifactor Authentication in Salesforce Marketing Cloud
In this video, Cameron Robert shows how to enable and set up Multifactor Authentication in Salesforce Marketing Cloud, and then register for MFA using the…
Dynamic Forms in Salesforce
Hello Everyone, in this video, we will talk about what the dynamic form is and how to work with the dynamic form in Salesforce. Watch…
Popular Salesforce Infographics
5 Roadblocks That Undermine Innovation — and How to Avoid Them
Here is an infographic of the five stumbling blocks that can get in your team’s way, along with tips to minimize their business disruption and…
Maximize Your Business ROI with Salesforce CRM – The Do’s and Don’ts
Salesforce is The Largest CRM Provider in The World with 19.5% of the market share. Companies that use Salesforce CRM, have experienced: 41% increase in…
Buy vs. Build: Salesforce Shield: Event Monitoring
Today, businesses store their most confidential information in the cloud with applications such as Salesforce. This means dozens, hundreds, or even thousands of employees have…
