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How to Deliver Great Customer Service With a Small Team [Salesforce Webinar]
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Overwhelmed by a backlog of customer service requests? And worried your team is too small to handle all the requests? Then, this video is for…
Business Days in Salesforce CRM Analytics (Tableau CRM)
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It's common for businesses to want to take business days into account when showing data on a dashboard in CRM Analytics (formerly Tableau CRM) to…
Direct Messaging In Salesforce | Salesforce Lightning
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Salesforce has addressed the main challenge retailers face is replicating the one-to-one in-store interactions with their customers, and supporting a seamless buying experience. Resolving these…