Bert Chen
IndividualPopular Salesforce Blogs
Delete Default RecordType for Chatter User Profiles | Salesforce Developer Guide
There was a situation where I had to delete a Record Type from an Object and Page Layout for that Record Type. The record type…
6 Cool Must-Know Features of the Salesforce Platform
What’s the greatest challenge faced by professionals who work with large volumes of sales and support data on a regular basis? In a word: data…
Salesforce Community Cloud Is Now Experience Cloud
A long-expected announcement finally came from Salesforce; Community Cloud has been renamed Experience Cloud. The move to embrace Experience is a purposeful reaction to the…
Popular Salesforce Videos
Attribute Setup for Skill based Routing in Salesforce
This video is 3rd Part of the Omnichannel Series. Implementation of Attribute set up skill-based routing with the demo. Do let us know in the…
What is Lead Assignment rule in Salesforce and How to create it?
This video explains Lead Assignment rules in depth in an interesting way and fun way. This video is divided into 4 parts: - What is…
How to Create Contact in Salesforce | Salesforce Contacts | Salesforce Tutorial
Contact in Salesforce represents the individual people associated with the business accounts in your organization or Contact records are used for individuals to store personal…
Popular Salesforce Infographics
Sales trends and performance: ANZ versus global
Technology is pushing customer expectations to all-time highs and sales organisations into uncharted territory. Organisations worldwide are coping differently as sales trends change operations. Sales…
State of Appexchange Salesforce Apps Market 2025
The Salesforce AppExchange continues to expand, providing businesses with innovative tools to enhance their Salesforce experience. With thousands of solutions available, the marketplace has become…
Salesforce – The Future of Digital Transformation | An Infographic
Salesforce has been coined as the world’s top CRM company and customer company. It has been soaring high in the clouds, so let’s brush through…