The Salesforce CRM platform, the world leader in customer relationship management, doesn’t stop at optimizing its performance. In this way, it extends the functionalities of…
As part of its strategic acquisition policy, Salesforce surprised the world with the billion-dollar acquisition of Slack Technologies Inc. In the words of Marc Benioff,…
Every day, the work of any entity generates an enormous amount of information that is recorded in its database. Over time, the need to move…
The world today is undergoing a process of extreme digitization that reaches all sectors and industries of society. Undoubtedly, the Covid-19 pandemic was an important…
Maintaining cordial relationships with clients is key to the success of a business, be it a large transnational or a small company. A strong, positive…
There are two types of systems whose implementation favors increased efficiency in the business processes of any company, these are: Customer Relationship Management (CRM) systems…
Internet of Things (IoT) has become one of the most popular terms of the leading companies in the market in recent years. Why? Well, because…
Having functional, friendly, and safe test environments is indispensable in any industry. You can be an administrator who needs to configure different options and add…
Normally, most companies use some type of software to carry out their business process management and administration. On many occasions, they use several different software,…
Salesforce is a strategic tool for the growth and evolution of companies, but if it is not used to its maximum capability, it may lose…
In April 2021, Salesforce decided to change its Community Cloud for a more modern service. The need to move over to the digital world has…
For many companies, the border between an excellent or poor customer experience is based on the quality of the field services they offer. Satisfied consumers…
