How to Improve Your Customer Service with Salesforce Workflow Automation
Workflow automation drives service agents’ productivity due to quicker and more effective case resolution, which can’t but lead to better customer service quality and happier…
Workflow automation drives service agents’ productivity due to quicker and more effective case resolution, which can’t but lead to better customer service quality and happier…
In this post, let us learn about the Batch Apex and its usage. Once after completing this post, you will be able to write a…
Why move to Salesforce Lightning right now? Salesforce Lightning is the Salesforce brilliant feature with interactive UI that provides intuitive tools and services to automate…
Communication has always been a crucial part of our life; without it, there is no way we can share ideas and might impact collaboration among…
Salesforce Dreamforce has it all. 2700+ sessions, workshops, hands-on demos, product launches, and whatnot. But everyone deserves breaks in between these gripping sessions, right? Dreamforce parties are a…
If you are in the process of managing end-to-end order management in e-commerce or a product company, you would agree that it is the most…
In this video, we are going to learn some basic concepts of Apex trigger. Below is the Agenda. Video Resource: SFDC Panther
With Dreamforce 2019 around the corner, the buzz has already started doing rounds on social media. For the Trailblazers (employees, community members, customers, and partners), Dreamforce is…
Salesforce Health Cloud is a health IT CRM system that incorporates doctor-patient relationship and record management services. Through Private Communities, patients can view care plans,…
Every day at our workplace, we spend a considerable amount of time doing routine work processes that mostly repetitive and do not require any special…
Salesforce is considered as a customer relationship management service, which brings in customers and companies together. Therefore, it is the juggernaut of the CRM platform…