Anastasiia Dyshkant
MemberPopular Salesforce Videos
Salesforce - How Small Businesses Offer Great Customer Service
Small businesses are more than capable of offering great customer service, even without having a big call center or multiple service agents on hand. For…
SQL Row_Number - Salesforce Marketing Cloud Functions in 5 minutes
Cameron Robert shows how to use the Row Number (Over Partition By) SQL function in Salesforce Marketing Cloud. The SQL Row Number function can be…
Learn REST APIs and Integrations Basics in Salesforce Development
In this video, we will learn about REST APIs & Integrations Basics in Salesforce development: We will be discussing the following things in this video:…
Popular Salesforce Infographics
Enjoy the Salesforce Innovation Management infographic
Without innovation, a company will stay in one place. Without getting ideas from those closest to your product or service - customers, employees, and partners…
Different Salesforce Marketing Cloud Products
Salesforce Marketing Cloud offers a number of products and solutions for customer journey management, advertising, social, email, mobile, content creation, web personalization, and data analysis.…
Customer Service: The Forgotten Marketing Channel
The key to good customer service is building good relationships with your customers. Thanking the customer and promoting a positive, helpful and friendly environment will…