Access Global Group
Company
Popular Salesforce Blogs
Integrating Salesforce Service Cloud Voice with Amazon Connect: A Step-by-Step Guide
Many users of Salesforce Service Cloud are likely aware of the new AI-driven feature, Service Cloud Voice. Despite the rise of digital communication tools, telephone…
Unleashing CRM Automation with Agentforce 2.0 and Salesforce Data Cloud
In 2025, Customer Relationship Management is undergoing a radical transformation—powered by AI and enterprise-grade data orchestration. With the launch of Agentforce 2.0, Salesforce is delivering…
Slack Salesforce Integration: How It Improves Team Collaboration and Productivity
In modern enterprises, communication tools and CRM systems often live in silos, forcing teams to switch between apps, miss context, and lose momentum. At HashStudioz,…
Popular Salesforce Videos
Duplicate Management In Salesforce | Duplicate Rule and Matching Rule
Learn how to work with duplicate rules and duplicate records in Salesforce. This video will cover the following points - 1. Matching Rule (1:20) Get…
CEPTES’s successful visit to Dreamforce’17
Thank you all to those who visited CEPTES at Dreamforce’17. It had been a great event and CEPTES would like to offer gratitude to our…
Build Multi-Column Screens in Flow Builder - Spring'21 feature for the Salesforce Screen Flows
Build Multi-Column Screens in Flow Builder (Pilot) You can divide each flow screen into multiple sections and columns to create a visually appealing and effective…
Popular Salesforce Infographics
How Salesforce Improves User Experience Through Hyper-Personalization?
Personalized service has become an imperative part for any business to succeed in the cut-throat competitive market. 66% of people want companies to understand their…
Top Salesforce Trends For 2023
When it comes to managing customer databases, Salesforce is leading the pack. Companies are increasingly relying on this powerful tool for its unrivalled flexibility and…
Pardot January 2020 Release [Infographic]
HML Personalisation on Landing Pages and Forms What: HML is the new way to add personalization to Pardot marketing assets, replacing variable tags – you…
