Activity › Forums › Salesforce® Discussions › How do I use entitlement templates in Salesforce? Salesforce® Discussions How do I use entitlement templates in Salesforce? Posted by Shweta on October 1, 2020 at 3:28 PM How do I use entitlement templates in Salesforce? Anuj replied 5 years, 8 months ago 2 Members · 1 Reply 1 Reply Anuj Member October 1, 2020 at 4:41 PM Entitlement templates let you predefine terms of support that users can add to products….Add the entitlement template to a product. Go to the product detail page. Click Add Entitlement Template on the Entitlement Templates related list. Select the entitlement template. Click Insert Selected. Click Done. Log In to reply. Public All Members My Connections Only Me PublicAll MembersMy ConnectionsOnly Me Public All Members My Connections Only Me