Tom Bo Frederiksen
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Popular Salesforce Blogs
How to Update the Values of a Custom Picklist Field using Metadata API?
The user can easily add, delete, or update the values of a custom picklist field manually. But there are times when you have to update and…
Agentforce vs Traditional Chatbots: Why AI Agents Are the Future of Support
In recent years support systems evolved rapidly. Traditional chatbots serve basic tasks using rules and flows. AI agents (also called “agentic AI” or intelligent agents)…
Creating a Salesforce Strategy in 2021
As 2021 nears its end it’s not pessimistic anymore to imagine that the pandemic will be here for a little longer. Unfortunately, that also means…
Popular Salesforce Videos
What are The Benefits of Salesforce Financial Services Cloud?
Business today is all about relationships. That’s nothing new. But how you go about managing and maintaining those relationships is completely different in today’s business…
Salesforce Web-to-Case in under 5 Minutes
we'll see how to make a Salesforce Web-to-Case form quickly and easily, and how to embed it in our Word press website. This whole process…
Copy to Clipboard Functionality in Salesforce - Lightning Component Projects Series Part 2
In this video, I'm creating a lightning component Project for functionality i.e Copy to Clipboard. Watch this video and learn. If you have any doubts…
Popular Salesforce Infographics
A Four-step Formula for Salesforce Implementation
No matter how big or small your company—or the Salesforce CRM project—success requires planning, commitment, and strong sponsorship from your company’s executive team. It’s also…
Timing is Everything : Understanding B2B Buyer Behavior
B2B buyer activity and research peaks at different times of the year, week, and day. Software Advice conducted a study gathering data from six million…
Salesforce's Take On Sales vs Marketing [Infographic]
Let’s face it: you don’t need to be watching HBO’s acclaimed series Game of Thrones to see a rivalry like the Starks and Lannisters. A…