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IndividualPopular Salesforce Blogs
Here's How You Can Ease Operations for Your Non-Profit Organization: With a Salesforce Customer Portal
Salesforce's powerful customer portals give you the tools to keep your organization running efficiently and provide your members, donors, and customers with more self-service and…
Salesforce Opportunities vs. Leads in 2024
Salesforce Opportunities and Leads serve different roles in the sales process. Opportunities and Leads are the two terms most often used interchangeably by newcomers. However,…
Syncing Articles from Zendesk Knowledge Base to Salesforce Knowledge – A Success Story
Customers need excellent support with minimal human interaction. That’s why they prefer self-service. And to keep customers hooked to your product, you need to give…
Popular Salesforce Videos
What is APEX? | Features of APEX | Salesforce Development Course
This is the first Chapter of the Salesforce Development Course video series. In this video, Shrey has answered the following questions: What is APEX? What…
How to Get Started with Data Prep | Salesforce
Good data preparation allows for efficient analysis, limits errors and inaccuracies that can occur to data during processing, and makes all processed data more accessible…
Salesforce Integration Using Oracle SOA Suite
In this video, Bristlecone gives an introduction to Oracle Cloud Adapter for Salesforce.com. Afterwards, he goes into detail about how to integrate Salesforce.com using Oracle…
Popular Salesforce Infographics
7 Must Know Features on the New Salesforce AppExchange
The AppExchange is an online marketplace for Salesforce apps, components, and consulting services. If you're a Lightning Platform developer or consultant, the AppExchange is the…
Impact of Salesforce
Salesforce is no doubt is one of the boldest CRM on the cloud in the world. This infographic helps you scan through all the vital…
How Customer Experience Is Rewriting the Rules of Business Success
Your guide to customer experience - Customers expectations are changing. And as they change, businesses face sky high standards for delivering customer experience that's a…