Forcetalks | Sushmita Mehta | Activity

Sushmita Mehta started the discussion Why are you attending Dreamforce, 2023? in the forum Salesforce® Discussions

Thu, 17 Aug 2023 18:07:03 +0530

Why are you attending Dreamforce, 2023?

Are you geared up for an unforgettable experience at Dreamforce 2023 – the ultimate convergence of innovation and networking.

Share your reason to attend in this discussion forum :

Why are you attending Dreamforce, 2023?

– Main Keynote
– Product Announcements
– Dreamfest
– AI Sessions

We’re thrilled to announce that Grazitti will be there as…

Sushmita Mehta posted an update in the group Salesforce Group for All: 🚀 Elevate Your Salesforce Experience with […]

Thu, 15 Jun 2023 13:24:30 +0530

🚀 Elevate Your Salesforce Experience with Gamification! 🎮📈

Looking to supercharge your sales team’s performance and drive exceptional results?

Introducing Salesforce Gamification, the game-changing solution that transforms your sales process into an engaging and competitive experience. With Salesforce Gamification, you can unlock a whole new…

bit.ly

Grazitti Interactive Announces ScoreNotch Version 2.0 - Scorenotch

Mountain View, CA | June 12, 2023 – Grazitti Interactive, a global digital services provider and innovation leader, recently announced the availability of new features in ScoreNotch. ScoreNotch is one among a range of solutions the company provides to enable … Continue reading

Sushmita Mehta joined the group Smart Salesforce Solutions

Thu, 15 Jun 2023 06:18:24 +0530

Sushmita Mehta posted an update in the group Salesforce Group for All: Exciting News for Salesforce Users!Greetings, […]

Tue, 13 Jun 2023 12:04:09 +0530

Exciting News for Salesforce Users!

Greetings, Forcetalk community! 🌟

I am thrilled to share an exciting case study that highlights the successful implementation of an advanced Email-to-Case solution in Salesforce, resulting in streamlined case management and enhanced customer support.

https://bit.ly/3qHetal

Case Study Overview:

In today’s…

bit.ly

Implementing an Advanced Email to Case Solution in Salesforce for Simplified Case Management

Learn how we enabled one of our customers, a leading cloud-security provider to improve their agents’ productivity with an advanced Email to Case solution for Salesforce.

Sushmita Mehta joined the group Salesforce Group for All

Tue, 13 Jun 2023 09:03:23 +0530

Sushmita Mehta joined the group Zendesk & Salesforce Integration

Mon, 12 Jun 2023 07:53:37 +0530

Sushmita Mehta posted an update in the group Salesforce Partners and Professionals: Exciting news for customer service enthusiasts! […]

Fri, 09 Jun 2023 12:47:46 +0530

Exciting news for customer service enthusiasts!

Discover the key strategies and best practices to streamline your case
resolution process, effectively track customer interactions, and achieve
customer satisfaction like never before.

Read the insightful piece to delve into the power of case management and how it can revolutionize your…

grazitti.com

Sushmita Mehta posted an update in the group Salesforce Partners and Professionals: Are you looking to improve your customer service […]

Wed, 31 May 2023 11:50:53 +0530

Are you looking to improve your customer service using Salesforce? Learn about the standard email-to-case feature and discover effective enhancements to streamline your processes and provide exceptional customer experiences.

🚀 Enhance customization options

🔎 Prioritize cases efficiently

📧 Handle complex email threads seamlessly

Don’t miss out…

grazitti.com

How To Enhance Salesforce’s Standard E2C Capabilities

Read this blog post to learn how can you take case management in Salesforce Service Cloud to a whole new level by enhancing the standard Email-to-Case.

Sushmita posted a new infographic Amplify Your Support Operations with Email to Case Advance | Salesforce

Thu, 30 Mar 2023 18:14:15 +0530

Managing cases efficiently in Salesforce is pretty easy. And given the rising expectations of customers, being fast to answer their queries via Salesforce-powered communities is a sure-fire way to deliver superior […]

Sushmita Mehta posted a new post.

Fri, 13 Jan 2023 01:02:02 +0530

How to Fast-Track Your Case Resolution With Email to Case Advance?

Customers always need help. And for an enterprise to find success, it’s important to solve its queries and provide the required support. Email is one…

Sushmita Mehta posted a new post.

Mon, 02 Jan 2023 18:02:54 +0530

Sushmita Mehta joined the group DataArchiva

Wed, 07 Sep 2022 12:57:52 +0530

Sushmita Mehta joined the group Salesforce Partners and Professionals

Wed, 07 Sep 2022 12:57:32 +0530

Sushmita Mehta posted a new post.

Thu, 01 Sep 2022 17:58:53 +0530

Sushmita Mehta posted a new post.

Tue, 30 Aug 2022 16:56:00 +0530

Sushmita posted a new video Join Grazitti Interactive At Dreamforce 2022 | Salesforce

Tue, 23 Aug 2022 16:07:56 +0530

https://www.youtube.com/embed/8RBanhH7cAk?autoplay=0&mute=1&rel=0" frameborder="0" width="750" height="425" allowfullscreen="allowfullscreen">

Sushmita Mehta posted a new post.

Thu, 21 Jul 2022 17:43:33 +0530

Solidify Customer Base with Case Management in Salesforce Service Cloud

In today’s digitally-driven and customer-centric world, the traditional methods of extending support have taken a backseat as customers expect new and innovative ways. But, even…

Sushmita posted a new video Email to Case Advance | Converting Cases from Emails Effectively | Salesforce Tutorial

Tue, 05 Apr 2022 15:22:39 +0530

https://www.youtube.com/embed/2M3LPNXV7UE?autoplay=0&mute=1&rel=0" frameborder="0" width="750" height="425" allowfullscreen="allowfullscreen">

Sushmita Mehta posted a new post.

Mon, 04 Apr 2022 18:32:06 +0530

Sushmita posted a new video Driving Gamified Interactions on Salesforce Communities With ScoreNotch | Use-Cases

Tue, 29 Mar 2022 18:50:05 +0530

https://www.youtube.com/embed/qTLxBX8tgCs?autoplay=0&mute=1&rel=0" frameborder="0" width="750" height="425" allowfullscreen="allowfullscreen">

Sushmita Mehta posted a new post.

Wed, 09 Mar 2022 12:54:07 +0530

Sushmita Mehta posted a new post.

Thu, 03 Mar 2022 18:06:14 +0530

Sushmita posted a new video Powering Dynamic Gamification on Salesforce Communities With ScoreNotch

Mon, 28 Feb 2022 14:46:06 +0530

https://www.youtube.com/embed/Z3YzYbi1hf8?autoplay=0&mute=1&rel=0" frameborder="0" width="750" height="425" allowfullscreen="allowfullscreen">

Sushmita Mehta posted a new post.

Wed, 16 Feb 2022 19:12:56 +0530

Sushmita Mehta posted a new post.

Fri, 28 Jan 2022 18:06:07 +0530

Sushmita posted a new video Simplify Case Management in Salesforce With Email-to-Case Advance

Tue, 18 Jan 2022 17:11:53 +0530

https://www.youtube.com/embed/nQGuLD2EBlk?autoplay=0&mute=1&rel=0" frameborder="0" width="750" height="425" allowfullscreen="allowfullscreen">

Sushmita Mehta posted a new post.

Mon, 03 Jan 2022 19:00:16 +0530

Sushmita Mehta and Shubham are now connected

Fri, 31 Dec 2021 05:40:45 +0530

Sushmita Mehta posted an update: Driving Online Communities With Dynamic […]

Thu, 23 Dec 2021 05:59:16 +0530

Driving Online Communities With Dynamic Gamification

December 23, 2021

Gamifying your online community is an effective way of driving highly-engaging user experiences.

Did you know that the global gamification market is projected to grow at a compound annual growth rate of 32% by 2026?

As businesses realize the value that gamification brings…