Shubham
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The best way to integrate your salesforce with jira is using the connector,
Salesforce Service Cloud and Jira Connector enables your customer support and engineering/product teams to effortlessly collaborate. Our self-service connector to empower your support team to quickly escalate issues to your both the teams, get responses in time, and share case updates with your customers.
To evaluate the connector by yourself click here to watch the connector in action.
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