Popular Salesforce Blogs
The Role of Generative AI in Shaping the Future of CRM
INTRODUCTION Customer Relationship Management (CRM) has shifted from a tool that simply records interactions with consumers to an advanced strategic tool for consumer management. GAI…
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How to Create a Simple Flow Flows are a great tool for Salesforce admins because they have the power of code without having to actually…
Navigation Service in Lightning Web Component | All You Need to Know
Use the navigation service lightning/navigation to navigate in Lightning Experience, Lightning Communities, and the Salesforce app. Only Lightning Experience, Lightning Communities, and the Salesforce app…
Popular Salesforce Videos
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In this video, Jodie Miners gives an in-depth look at some of the features and potential issues with emails in cases in Lightning Experience. He…
Skills for Salesforce Field Service | Optimize Customer Service for Businesses | Salesforce Webinar
One way to optimize customer service operations is by having the right technician for the right job. How? Skills for Salesforce Field Service is the…