Popular Salesforce Blogs
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What are some of the key reasons for the decline of the lead conversion ratio? Jeff Bezos, sales manager at a logistics company, is fed…
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Insurance companies are constantly looking for ways to streamline their operations and provide better customer service. One solution that has gained significant traction in the…
What is CRM? A Beginner's Guide to Customer Relationship Management | Salesforce
What is CRM? CRM stands for Customer Relationship Management. The meaning of CRM has changed a lot over the years. CRM is a term that was initially…
Popular Salesforce Videos
Salesforce Platform Quick Tip: How to Access Popular Items in a Single Click
Want to get to the things you use most with fewer clicks? Trailblazer and Senior Salesforce Developer, Ellie Matthewman shows us how to use favourites…
How can Salesforce Field Service Help in Providing a Better Customer Experience?
Salesforce Field Service Management automates and optimizes the work of field service workers (agents, dispatchers, mobile technicians). It is part of the Service Cloud and…