How many types of Salesforce licenses are there?

Hi Piyush,

Salesforce provides the following types of licenses and usage-based entitlements.

User Licenses
A user license determines the baseline of features that the user can access. Every user must have exactly one user license. You assign user permissions for data access through a profile and optionally one or more permission sets.

Permission Set Licenses
A permission set is a convenient way to assign users specific settings and permissions to use various tools and functions. Permission set licenses incrementally entitle users to access features that are not included in their user licenses. Users can be assigned any number of permission set licenses.

Feature Licenses Overview
A feature license entitles a user to access an additional feature that is not included with his or her user license, such as Marketing or Work.com. Users can be assigned any number of feature licenses.

Usage-based Entitlements
A usage-based entitlement is a limited resource that your organization can use on a periodic basis—such as the allowed number of monthly logins to a Partner Community or the record limit for Data.com list users.

Hello Piyush,
Talking about the licenses, Salesforce provides access to these communities’ plans in various licenses.
Salesforce provides licenses in six different types of licenses. Listed below:

Customer Community:
It is useful for business to consumer experiences using large numbers of external users who need access to case objects or knowledge. You can also use the customer community with personal accounts.

Customer Community Plus:
Customer Community Plus is useful for business to consumer experiences with external users who have access to reports and dashboards and need advanced sharing options. Customer Community Plus can also be used with personal accounts.

Partner Community:
Partner community is useful for B2B communication. It gives access to sales data like partner relationship management and can’t be useful for personal accounts.

Commerce Portals:
Commerce portals are for custom digital experience to engage any external users, like brand engagement and customer loyalty. It provides limited access to CRM objects and can be used with personal accounts.

External Apps:
External apps are very customizable experiences while incorporating CRM objects, custom objects, and external data and require additional storage. Its ideal use case is a dealer, vendor, or supplier portal. It is useful for franchise management, marketplaces, and multi-level marketing. The external app’s license cannot be useful with personal accounts.

Channel Account:
It is useful for business to business communities and portals that calculate their usage on the basis of numbers of partners instead of numbers of individual users.

Hi,
Salesforce offers these license

• Standard User Licenses
• Chatter User Licenses
• Experience Cloud User Licenses
• Service Cloud Portal User Licenses
• Sites and Site.com User Licenses
• Authenticated Website User Licenses

• This reply was modified 3 years, 6 months ago by  Ato.