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Activity › Forums › Salesforce® Discussions › How is Marketing Cloud different from Sales Cloud in Salesforce?

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  • kapil

    Member
    January 9, 2018 at 6:03 AM

    Hi, Suryadeep

    Marketing Cloud: Salesforce marketing cloud helps navigate entire customer journey on one platform.It provides channels and help marketers deliver right message on right time.

    Sales Cloud: Salesforce sales cloud is basically a module in salesforce where the entire sales process is handled and revenues are generated.Account,Contact,Campaign etc are some standard sales cloud object of salesforce.

  • Piyush

    Member
    January 9, 2018 at 10:42 AM

    Hi Suryadeep,

    Marketing Cloud is a platform comprised of several products that helps you reach your customers at the right time, with the right message, and in the right way. It helps you connect with your customers via email, text message, push notification, dynamic web and landing pages, Facebook, Twitter, LinkedIn, Instagram…whew! That’s right, it’s about way more than just email.

    Sales Cloud is a customer relationship management (CRM) platform designed to support sales, marketing and customer support in both business-to-business (B2B) and business-to-customer (B2C) contexts.
    "Sales Cloud" refers to the "sales" module in salesforce.com. It includes Leads, Accounts, Contacts, Contracts, Opportunities, Products, Pricebooks, Quotes, and Campaigns (limits apply).

    Thanks

  • Parul

    Member
    September 18, 2018 at 11:28 AM

    Salesforce Sales Cloud is a customer relationship management (CRM) platform designed to support sales, marketing and customer support in both business-to-business (B2B) and business-to-customer (B2C) contexts.

    Sales Cloud is a fully customizable product that brings all the customer information together in an integrated platform that incorporates marketing, lead generation, sales, customer service and business analytics and provides access to thousands of applications through the AppExchange.

    Salesforce Marketing Cloud is a customer relationship management (CRM) platform for marketers that allows them to create and manage marketing relationships and campaigns with customers.

    The Marketing Cloud incorporates integrated solutions for customer journey management, email, mobile, social media, web personalization, advertising, content creation, content management and data analysis.The software includes predictive analytics to help make decisions such as, for example, what channel would be preferable for a given message.

     

    Thanks

  • shariq

    Member
    September 21, 2018 at 12:00 AM

    Hi,

    Hope this helps.

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