Popular Salesforce Blogs
Omni-сhannel in Salesforce: Setting the Standard for Customer Service
Modern consumers demand convenience, connecting with companies from anywhere using smartphones or laptops. The true advantage emerges when customers have multiple options tailored to their…
Salesforce Health Cloud for Insurance: Optimize Operations
Insurance companies are constantly looking for ways to streamline their operations and provide better customer service. One solution that has gained significant traction in the…
Popular Salesforce Videos
Transform the Consumer Experience & Take the Trail to Learn More | Salesforce
Watch this video to learn how uniting Commerce, Marketing and Service teams in Salesforce can help you deliver more connected consumer experiences. Then take the…
How To Create Workflow Rules In Salesforce | Salesforce Workflow Rules
This video walks through the steps to create a Workflow Rule within the Process Automation section of Lightning Settings in Salesforce. Get answers to the…
Salesforce - What is customer service?
Believe it or not, your customers’ needs are also your business’s needs. Great customer service ensures customers are so happy, they’ll come back for more…