Activity Forums Salesforce® Discussions Approval Process in Salesforce: Unlock Record BEFORE Field Update

  • Approval Process in Salesforce: Unlock Record BEFORE Field Update

    Posted by Radhakrishna on August 17, 2017 at 5:46 AM

    Is it possible to ensure an approval process’s final approval/rejection unlocks the record before any of the field updates happen?

    Ordinarily it seems like it doesn’t especially matter, as field updates are somehow applied despite being locked, but I am running a trigger off those field updates that attempts to delete the record, but cannot because it is still locked.

    As a workaround, I’m thinking my trigger can unlock the record before deleting it, but this seems to be a senseless complication.

    Surely if there are field update actions, the record has to unlock first?

    Neha replied 8 years, 8 months ago 2 Members · 1 Reply
  • 1 Reply
  • Neha

    Member
    August 17, 2017 at 10:09 AM

    hello Radhakrishan,

    There is a possibility to unlock your Record through Final Approval Record Lock as

    Unlock Record

    This will be appear on System Admin Profile.

    Hope it will help you.

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