Customer Insights Archives

CUSTOMER SERVICE TIPS: 4 SECRETS TO OFFERING EXCEPTIONAL CUSTOMER SERVICE

Infographic in Others

When it comes to customer service, our friends at Salesforce have a few tips and tricks up their sleeve. We were thrilled to help them illustrate four…

Salesforce Marketing Cloud, Customer Success, Salesforce Tips, Salesforce Infographic, Salesforce Users

deepti jain Feb 5, 2019

2,196 Views

What is CRM Process?

Infographic in Salesforce CRM

CRM denotes Customer Relationship Management (CRM). The name itself says that it is a system for managing the relationship with customers. It includes effective software…

Salesforce Analytics, CRM, Customer Relationship Management, Customer Success, Salesforce CRM

swetha Dec 3, 2018

2,651 Views

Sales trends and performance: ANZ versus global

Infographic in Others, Sales

Technology is pushing customer expectations to all-time highs and sales organisations into uncharted territory. Organisations worldwide are coping differently as sales trends change operations. Sales…

Sales Engagement, Sales trends, AnZ, Sales market, Opportunity Management

Prafull Aug 6, 2018

2,516 Views