Forcetalks | Gaurav | Activity http://52.205.218.194/gauravgarg-nmimsgmail-com/activity/ Activity feed for Gaurav. Sun, 21 Jun 2026 16:55:16 +0530 https://buddypress.org/?v=2.16.0 en-US 30 hourly 2 8c1406b8a581948c8d79ee237dc412a8 Gaurav replied to the discussion How can we start preparing for Salesforce Service Cloud Certification? in the forum Salesforce® Discussions https://www.forcetalks.com/salesforce-topic/how-can-we-start-preparing-for-salesforce-service-cloud-certification/#post-33008 Tue, 04 Sep 2018 11:54:44 +0530 Reply to How can we start preparing for Salesforce Service Cloud Certification?

Thank you Pranav, I am cleared with Service Cloud Consultant now.

]]> dca0ca6bdccf9c28ae1ed50e69980d25 Gaurav started the discussion How can we start preparing for Salesforce Service Cloud Certification? in the forum Salesforce® Discussions https://www.forcetalks.com/salesforce-topic/how-can-we-start-preparing-for-service-cloud/ Wed, 07 Mar 2018 14:31:54 +0530 How can we start preparing for Salesforce Service Cloud Certification?

Want to prepare for Service Cloud certificate. I have worked on Service cloud on following topics:

  1. Case
  2. Case management
  3. Case Escalation / Assignment
  4. Email-To-Case
  5. Articles
  6. Task
  7. Email publisher

Can you please guide what all topics need to cover before appear service cloud also if you have some question sets.

]]> 761a77a19f35107102807b8c941ab077 Gaurav updated their profile http://52.205.218.194/activity/p/66337/ Wed, 07 Mar 2018 14:24:08 +0530 0 28957c9c0608340c7dee2522b775d0ed Gaurav became a registered member http://52.205.218.194/activity/p/66335/ Wed, 07 Mar 2018 14:21:47 +0530 0