Chloe Whitney
Member
Popular Salesforce Blogs
Chat Transcripts summaries using OpenAI
It is often necessary to reread the Chat Transcript with the customer to identify a problem and its solution, but the dialog can be very…
API Versions in Salesforce - All You Need to Know
As a feature of a controlled Metadata API delivery and source control procedure, it is essential to see how API forms impact functioning examples, particularly…
Salesforce Expands Partnership With AWS
Salesforce and Amazon Web Services are teaming together to take their cooperation to the next level with: Slack as a digital HQ: Compared with control…
Popular Salesforce Videos
Step-by-Step Guide to Implementing Einstein Chatbot in Salesforce
Watch this video to learn about the following: Introduction to Einstein Chatbot and its capabilities. Prerequisites for setting up the chatbot in your Salesforce environment.…
Salesforce Nonprofit Success Pack Implementation Guide
There are so many things to consider when using Salesforce Nonprofit Success Pack for your nonprofit organization that it can be tricky to know where…
Salesforce Consulting - WHAT YOU NEED TO KNOW
If you're already working as a Salesforce Professional or you're interested in where your Salesforce Career will take you this is for you. This explains…
Popular Salesforce Infographics
Build On Your Salesforce Service Cloud With Cognitive Search
Employees waste around 20% of their time looking for information to do their job. That’s a lot, isn’t it? This means there is one giant…
Salesforce Jobs Market Couldn't Be Better!
Anyone that’s transitioned their career to Salesforce can agree: the market for Salesforce Jobs couldn’t be better. If you’re looking for some inspiration to make…
How a CRM Platform can Immediately Impact your Business
Selecting the best CRM for small businesses is not a one-size-fits-all endeavor. If you’re new to working with a CRM platform, you often have to…
