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Popular Salesforce Blogs
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In a previous article, we showed you Salesforce CPQ and its main benefits. You already know that it is a tool specialized in the sales…
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Agenda Data Model Content Document Content Version Content Workspace Content Workspace Doc Developer Support Data Model Content Document Represents a document that has been uploaded…
How Dean Infotech's Automated CSAT Surveys Enable Business Growth?
Ever noticed how some companies consistently deliver outstanding customer experiences? From the customer’s side, it seems effortless — but behind the scenes, maintaining that across…
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Chatbots are incredible automation tools that can streamline a variety of business processes. Still, regardless of how much they can accomplish, there are situations where…
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In this video, we are going to talk all about dynamic actions in Salesforce. 00:00 Introduction 00:57 Work with Dynamic Action 05:05 Dynamic Actions in…
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In relation to programming languages, object-oriented means that the code focuses on describing objects. An object can be anything that has unique characteristics, such as…
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As businesses gain access to greater amounts of customer data, and consumers themselves have more options for services and products, marketing strategies have become more…
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Salesforce acquisitions have played an increasingly important role in the CRM vendor’s growth into emerging markets, particularly in the fields of AI and eCommerce. Salesforce,…
Customer Service Words and Acronyms
Savvy service reps know it is important to stay hip with the lingo. If it seems like customers and agents always keep you guessing with…
